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  • ID: 243

Account Executive (German Speaking) –Customer Success – full-time, onsite with hybrid potential, Barcelona

Job Status: Open

Account Executive (German Speaking) –Customer Success – full-time, onsite with hybrid potential, Barcelona

  • Openings: 1
  • Job Type: Full Time
  • Skills: Account Management, Account Performance Optimization, Adaptability, Attention to Detail, Communication, Cross‑Functional Collaboration, Customer Retention, Customer Success, Hospitality, KPI Management, Multitasking, Opportunity Identification, Pipeline Management, Proactivity, Problem Solving, Property Management, Relationship Management, Salesforce, Target Driven, Training Facilitation
  • Salary Type: Annual Salary
  • Min. Salary: 30000
  • Salary: 30,000 - 33,500
  • Work Experience: 1 - 2 Years
  • Educational: Not Available
  • Qualification: Not Available
  • Country: Spain
  • State: Catalonia
  • Address: World Trade Center Barcelona, Barcelona, Catalonia, Spain
  • City: Lugoj - Timisoara

German Speaking Account Executive – Customer Success – Barcelona

Location: Barcelona, Spain
Contract: Full‑time (39h/week)
Languages: German (C2) + English
Model: Office‑based with hybrid potential
Salary: 30,000 € gross/year + up to 3,500 € bonus

About the Role

Our client is hiring a German‑speaking Account Executive to join their Customer Success team in Barcelona. You will support newly onboarded and existing hosts, improve account performance, and ensure long‑term client satisfaction within a fast‑growing property and hospitality project. The role is based in a modern office by the sea, with strong development opportunities.

About the Company

A global leader in customer experience management, operating in 35+ languages and supporting major international brands in a diverse and inclusive environment.

Responsibilities

  • Manage and grow relationships with new and existing hosts
  • Ensure client satisfaction and long‑term retention
  • Improve listing quality and account performance
  • Provide proactive, tailored solutions
  • Manage an account pipeline and meet growth targets
  • Track activities using CRM tools (Salesforce)
  • Meet outreach and engagement KPIs
  • Identify opportunities for improvement and growth
  • Collaborate with internal teams
  • Participate in training and development

 

Candidate Profile

  • 1–2 years in customer success, account management, or similar roles
  • Fluent German (C2) and strong English
  • Strong communication and problem‑solving skills
  • Target‑driven with excellent organization and multitasking abilities
  • CRM experience (Salesforce a plus)
  • Hospitality or property background is an advantage
  • Proactive, adaptable, and detail‑oriented
  • Bachelor’s degree or equivalent experience

Employer Offers

  • Full‑time role (39h/week)
  • Office‑based with hybrid potential
  • Performance bonus
  • Referral program
  • Relocation package (to be discussed)
  • Continuous training and certifications
  • Clear career progression
  • Office at the World Trade Center Barcelona
  • International, inclusive work environment

Life in Barcelona

Barcelona offers a Mediterranean lifestyle, vibrant culture, and strong international career opportunities, making it an ideal location for both personal and professional growth.
 

Application Form